Privacy Policy

Thank you for visiting Zohr - Tires Delivered & Installed. Zohr is committed to the privacy of our Users and visitors. This Privacy Policy (“Policy”) applies to all of the websites and products owned and/or operated by Zohr, Inc, ("Zohr" or “Company” or “We” or “Our” or “Us”). This Policy is part of our overall Terms of Service and applies to how we treat information collected or provided in connection with the users of Zohr (“You” or “Your” or “User”). By visiting Zohr’s website, software, and/or mobile app (“Site”) or using any of our products or services, you acknowledge that you accept the policies and practices outlined in this Privacy Policy. Zohr operates http://zohr.com, Zohr offers its Users a simpler way to get their tires fixed. You order tires on our platforms and we bring the tires to you, (the “Services”).
1. How we collect information about you

Information is collected when you create a Site account, register online, or you use Zohr services, and when you visit Zohr pages or the pages of Zohr partners. Upon registering, you may be asked for Personal Data such as your name, birth date, gender, address, ZIP code, email, and/or any other information specific to you or your vehicle. When you register with Zohr and sign in to our Services, you agree to supply this Personal Data to us.

2. How we use the Personal Data we collect

The main purpose for collecting Personal Data is to constantly improve our product and Services, and to provide our Users an efficient and enjoyable experience.  We may also access and use your information to compare information for accuracy to verify it with third parties or to comply with applicable laws or legal process. Information may be used for, but is not limited to, communicating with you, providing customer support, processing transactions, dispute resolution, fee collections, improvements to our Services and for other commercial purposes.

3. Cookies

Zohr receives and records information from your browser, including your IP address, “Cookies” (small pieces of information stored by your browser), and the page(s) you request. We use Cookies to improve the quality of our service.  Zohr utilizes Cookies in its advertising services to help advertisers and publishers serve and manage ads across the web. Use of certain technology designed to prevent Cookies or other advertising related technologies (such as ad blocking software) may interfere with the correct operation of the Zohr’s website and Services.

4. Types of Data Collected

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Please also be advised that by using this website, we will not be collecting any special categories of data about you (i.e. data about your ethnicity, religion, health etc.).

Personally identifiable information may include, but is not limited to:

  • Personal and contact details, such as, your name, home address, service address, mobile number and e-mail address.
  • Transaction data including information such as details of your purchase i.e. order number, order value, the type of time slot that you have booked and the way in which you made your purchase.
  • Financial data including your credit or debit card details.
  • Product and services that you have purchased from us or have shown an interest in.
  • Vehicle information, such as, the make and model of your car, its age, the tires that are fitted to the vehicle, as well as, their tread depth. Some of this data is captured when you place and order with us and some is captured when we fit your tires.
  • Marketing and analysis data that identifies your communications preferences, when we have communicated to you in the past, whether you engaged with or clicked on any links within those communications, the channels that you used to visit our website.
  • Information gathered from 3rd parties such as details about your vehicle to improve the experience that you have on our website and to provide you with relevant products at a time when you will be interested in them.
  • Profile data including when and what you purchased from us, your preferences, any feedback from you and survey responses.
  • Technical data, such as, the device that you use to visit our website, your internet protocol (IP) address, browser type and version, browser plug-in types and versions, operating system and platform.
  • Insights about you and our customers that is gained from deriving, processing and analyzing the data outlined above.
5. 
Monitoring User Activity

We may monitor user activity on our systems in connection with user compliance with our Terms of Use, supporting users, and developing and improving the Sites and Services.

6. Location Data

We may use and store information about your location (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

7. Managing Your Information

We may communicate with you at various times, via email, push notification or other commonly used forms of communication. These communications may be promotional in nature. You can choose to opt out of promotional communications at any time simply by changing your preferences, unsubscribing through the applicable Sites and Services or using an email's unsubscribe function. Opting out will not result in the cessation of administrative messages or customer service responses, unless you delete your Zohr account. If you have agreed to receive marketing communications through interactions with our partners, you must change your communication preferences with them directly.

If you provide us information to a non-User by sending an invite, you will be asked to provide a name and an email address for the invitee. We will automatically send your friend a copy of the email. Zohr or our service providers store this information for the sole purpose of sending this one-time email. The recipient may contact us at info@zohr.com to request that we remove this information from our database.

8. Children Under 13

The Services are not intended for use by children under 13 and we never knowingly collect Personal Data from children under 13. If you are a parent or a guardian of a child under the age of 13 and believe they have used our Services, please contact us immediately and we will work to delete the Users account and any such Personal Data.  When, and if, we work with teams and groups with children under 13, the parents/guardians of the children are responsible for entering and managing their children’s information or authorizing others to do so.

9. Credit Card

We use third party payment card processing companies to process payments in connection with the Services. These third parties have committed to Zohr to process your payment card information in a secure, PCI compliant manner.  Your payment card information is processed and retained by these third parties and will not be passed on to Zohr; Zohr does not store your payment card information.

10. How We Share Your Information

Zohr will not sell, rent or lease your Personal Data to others except as described in this policy. Zohr shares Personal Data in the following ways:

  • Zohr employs various third parties to run its service, as further described below.  These are trusted partners who operate components of the Zohr software.  Zohr relies on these third parties to maintain the security and safety of your Personal Data.
  • We may share your Personal Data with third party service providers to:  provide you with the Sites and Services that we offer you; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to Zohr or to you. 
  • Zohr may engage data providers who may collect certain web log data to enable you to receive customized ads or content through web, mobile or other media channels.
  • Zohr may work with various third parties to bring you additional goods and services through our Sites and Services.  Such third parties may also collect Personal Data from you if you decide to interact with them.  Information shared with or collected by such third parties is subject to their privacy policy. We do not control the privacy policies of these third parties and we encourage you to review their privacy policies.
  • We may share some or all of your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets.  In the event of an insolvency, bankruptcy or receivership. Personal Data may also be transferred as a business asset. If another company acquires an interest in our Company, our entire business or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy. We may in the future share some or all of your Personal Data with any of our subsidiaries, joint ventures or other companies under common control with us (collectively, “Affiliates”). You hereby agree that we may share some or all of your Personal Data with these Affiliates.  We will require our Affiliates to comply with this Privacy Policy.
  • Regardless of any choices you make regarding your Personal Data, we may disclose Personal Data (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas, warrants or other legal process served on us; (c) to protect or defend the rights or property of Zohr or users of the Site and Services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Service.  
11. Advertising

We use third parties to help measure our content and advertising effectiveness and to serve ads on our behalf and on behalf of other third parties.  These ads are in some cases targeted to you based on personal information collected across other websites and are shown on our website and on third party websites. We may share some anonymous information, as well as anonymous, aggregated demographic information.  These third parties may place cookies or web beacons on our websites or access your device identifiers.  These third parties have made a commitment to not include any Personal Data in these Cookies.  Zohr may share your email address with such third parties, solely in a hashed form that does not, in itself, identify you. To opt-out of these data provider Cookies, please visit http://www.aboutads.info/choices or http://www.networkadvertising.org/choices.

Advertisers (including ad serving companies) may assume that people who interact with, view or click on targeted ads meet the targeting criteria (for example, men ages 25-38 from a particular geographic area with interest in sports). By interacting with or viewing an ad you are consenting to the possibility that the advertiser will assume that you meet the targeting criteria used to display the ad.

We also access non-Personal Data from third parties to improve the Zohr Sites and Services.  For example, we access information about your location, determined from your IP address or mobile device location information, to personalize your experience. We may use this information to provide you with weather or other information that pertains to your location. We also access information from third parties that provide analytical data.  Our primary analytical service is Google Analytics.  We use that information to improve the effectiveness of Zohr and make the service easier to use.  We analyze the data in the aggregate, rolling up the data across many users to better understand how Zohr is being used at a macro level.  You can access Google’s privacy policy at the following link:  http://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: http://tools.google.com/dlpage/gaoptout?hl=en.

We may send you email communications including information that we may think may be of interest to you. You may opt out of receiving these marketing emails by clicking on the unsubscribe link in any marketing email you receive from us.

12. Security and Retention

The security of your information is important to us. We store your Personal Data in Zohr’s systems and we use reasonable security precautions to protect it. There is no method of electronic transmission that is 100% secure, therefore, we cannot guarantee the security of your Personal Data or other information. If you have any questions or concerns about security, drop us a line at info@zohr.com and we will do our best to respond to them. We retain information as long as it is necessary and relevant for our operations. Typically, we retain information submitted for a team or group until it is deleted by the User. In addition, we may retain Personal Data from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service and take other actions permitted by law.

13. Third Party Sites

Our Sites and Services may integrate with or contain links to other websites and services.  This is for your convenience and does not signify our endorsement of such other websites or location or their content. For example, you may be able to place orders through one of our partners. Those third party sites and services have their own privacy statements and terms of conditions that we do not control. We do not review and are not responsible for the privacy practices or other actions of these third parties.

14. Notice to California Residents - Your California Privacy Rights

A California resident who has provided Personal Data to a business with whom he/she has established a business relationship for personal, family or household purposes (a “California Customer”) may request information about whether the business has disclosed Personal Data to any third parties for the third parties’ direct marketing purposes.  In general, if the business has made such a disclosure of Personal Data, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom personal data was disclosed in the preceding calendar year, as well as a list of the categories of personal data that were disclosed.  California Customers may request further information about our compliance with this law by e-mailing the address specified below in “Questions”.  Please note that we are required to respond to one request per California Customer each year and we are not required to respond to requests made by means other than through this e-mail address.

S.B. 568, titled “Privacy Rights for California Minors in the Digital World” allows California minors a right to delete content that they posted to a website, social media profile, or online service while under the age of 18. To request removal of any such content, please contact us at info@zohr.com

15. Communications

We may communicate with you via e-mail, SMS text or telephone in order to update you as necessary about your specific order or purchase. For example to confirm your order, ensure that you have ordered the correct product and update you about your service time.

16. Ownership

Zohr owns the code, databases, and all rights to the Zohr website, software and App.

17. Changes

We may update this Privacy Policy from time to time as our services change and expand. If we update this Privacy Policy, we will post the updated Privacy Policy on this page. Unless otherwise provided below, the revised terms will take effect when they are posted. Once any changes that we make to this Privacy Policy become effective, your continued use of the Site after such time will signify your acceptance of the new terms. If we are going to use your Personal Data in a manner different from that stated at the time of collection, we will notify you, and you will have a choice as to whether or not we use your Personal Data in this different manner. In addition, if we make any material changes in our privacy practices that affect user information already stored in our database, we will notify Users of the change and solicit Users for their express acceptance of that change.

18. Questions?

If you have any questions regarding this Privacy Policy, please contact us at: info@zohr.com or Zohr Inc., 1323 Union Ave, Kansas City, MO 64101.

19. Legal Disclaimer

Though we make every effort to preserve User privacy, we may need to disclose your Personal Data when required by law, or when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process, and you acknowledge and agree that we have the right to do so.

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