We’re changing the way you change your tires.

Join our team today!


Our team is growing fast and we’re looking for great people to help us perfect the customer experience and make Zohr a household name.

We tend to hire genuinely nice people but here are
values we look for in every candidate


Star
tenacious & responsible

Tecnacious

We look for individuals who are self starters and take pride in their work.

Tecnacious
Technically
Tool
TECH SAVVY & PROBLEM SOLVER

Technically

We look for people who are tech savvy and not afraid to get their hands dirty.

Coin
TEAM PLAYER & STRONG COMMUNICATOR

Team player

We look for outspoken individuals with strong verbal and written communication skills.

Team player

Benefits


Benefit1
Highly Rewarding

Help make thousands of customers happy in a lighthearted environment

Benefit2
Competitive Compensation & Upward Mobility

We offer competitive pay, health benefits and lots of opportunity for growth

Benefit3
Tire Perks

Get heavy discounts on tires and any tire related service

zohr_headshots_testimonial.png

Having explored every avenue in the automotive service industry, Zohr has been a positive and refreshing experience since day one.

Andrew, Operations Manager

Open Positions


Operations ManagerDallas, TX

Description

As the Operations Manager, you’ll create the operational and logistical strategies, establish the processes, and drive the innovation that most efficiently and reliably ensures Zohr’s services are completed and Zohr’s customers are satisfied. You’ll be directly responsible for your local Zohr technician network and their work. The ideal candidate for this role should have strong strategic thinking and analytical skills, excellent time-management and organizational habits, and be ready to lead by example.

Responsibilities

  • Execute Services & Own Performance - You will direct the day-to-day execution of jobs by your technicians and own the ultimate satisfaction of the market’s customers. Your ability to ensure the efficient and sustainable delivery of labor-driven, offline services that directly impact the financial success of the market will be measured by core performance metrics that you are responsible for.
  • Build & Refine Operations - Our warehouses, containers, and vans are the heart of our business, and it is essential for you to embrace the challenge of building operations from scratch, deeply learning and knowing the logistics behind our business, and setting up our technicians for excellence.
  • Manage Technician Team - A team of technicians will report directly to you and you will be responsible for the quality of their work on all levels. You will develop your technicians through constant feedback and always be available to help them grow professionally. As dictated by a market’s growth or a technician’s performance, you will own all hiring, training, and firing/off-boarding of technicians on your team.
  • Create & Optimize Process - We are a new company launching a new product in new environments. We not only need to create and constantly optimize our own processes for this operation, but for the many Zohr markets that are to follow in the near future.
  • Analyze Data - You will ensure you are creating, collecting, and incorporating as much data about operations as possible to constantly monitor performance and find opportunities to improve. You, with help from colleagues, will build the analytical frameworks and operational models to enable constant improvement.
  • Problem Solve - All day, every day. You will operate a technology platform with capital assets in dynamic urban environments. All kinds of obstacles, barriers, problems, and snags happen on a daily basis and you must be ready to solve them as fast as they happen. You see upcoming systemic problems from far away, and nip them in the bud.
  • Collaborate - Each market is unique, but best practices must be shared. You will need to openly and effectively collaborate with colleagues and technicians in other markets to help them be successful with you.

Requirements

  • A minimum of 3 years of operations or logistics management experience.
  • Experience with data-based decision-making, exercising good judgement in ambiguous circumstances, and effectively communicating across a diverse team.
  • Ability to execute sales and business development tasks delegated from our sales/partnerships team.
  • Ability to balance attention to detail with swift execution so we can do things quickly, but do them well too. Balancing those can be challenging, and this should be a strength.
  • Strong Excel skills are a must, and other database experience is helpful. Comfortable learning and using new software tools.
  • Strong interpersonal skills with the ability to build relationships, lead a team, manage employees, and create a hard-working but fun workplace.
  • Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure solution
  • Excellent organization and time management systems for yourself and your team.
  • Excellent communication skills with the ability to synthesize a lot of information quickly and highlight the key insights.
  • Prior experience within a startup is a plus.
  • Knowledge or passion for any of the following a plus: automotive industry, cars, tires, wheels, racing, performance tuning, etc.

Senior Operations ManagerDallas, TX

Description

As the Senior Operations Manager, you’ll create the operational and logistical strategies, establish the processes, and drive the innovation that most efficiently and reliably ensures Zohr’s services are completed and Zohr’s customers are satisfied. You’ll be directly responsible for your local Zohr technician network and their work. The ideal candidate for this role should have strong strategic thinking and analytical skills, excellent time-management and organizational habits, and be ready to lead by example.

Responsibilities

  • Execute Services & Own Performance - You will direct the day-to-day execution of jobs by your technicians and own the ultimate satisfaction of the market’s customers. Your ability to ensure the efficient and sustainable delivery of labor-driven, offline services that directly impact the financial success of the market will be measured by core performance metrics that you are responsible for.
  • Build & Refine Operations - Our warehouses, containers, and vans are the heart of our business, and it is essential for you to embrace the challenge of building operations from scratch, deeply learning and knowing the logistics behind our business, and setting up our technicians for excellence.
  • Manage Technician Team - A team of technicians will report directly to you and you will be responsible for the quality of their work on all levels. You will develop your technicians through constant feedback and always be available to help them grow professionally. As dictated by a market’s growth or a technician’s performance, you will own all hiring, training, and firing/off-boarding of technicians on your team.
  • Create & Optimize Process - We are a new company launching a new product in new environments. We not only need to create and constantly optimize our own processes for this operation, but for the many Zohr markets that are to follow in the near future.
  • Analyze Data - You will ensure you are creating, collecting, and incorporating as much data about operations as possible to constantly monitor performance and find opportunities to improve. You, with help from colleagues, will build the analytical frameworks and operational models to enable constant improvement.
  • Problem Solve - All day, every day. You will operate a technology platform with capital assets in dynamic urban environments. All kinds of obstacles, barriers, problems, and snags happen on a daily basis and you must be ready to solve them as fast as they happen. You see upcoming systemic problems from far away, and nip them in the bud.
  • Collaborate - Each market is unique, but best practices must be shared. You will need to openly and effectively collaborate with colleagues and technicians in other markets to help them be successful with you.

Requirements

  • A minimum of 5 years of operations or logistics management experience.
  • Experience with data-based decision-making, exercising good judgement in ambiguous circumstances, and effectively communicating across a diverse team.
  • Ability to execute sales and business development tasks delegated from our sales/partnerships team.
  • Ability to balance attention to detail with swift execution so we can do things quickly, but do them well too. Balancing those can be challenging, and this should be a strength.
  • Strong Excel skills are a must, and other database experience is helpful. Comfortable learning and using new software tools.
  • Strong interpersonal skills with the ability to build relationships, lead a team, manage employees, and create a hard-working but fun workplace.
  • Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure solution
  • Excellent organization and time management systems for yourself and your team.
  • Excellent communication skills with the ability to synthesize a lot of information quickly and highlight the key insights.
  • Prior experience within a startup is a plus.
  • Knowledge or passion for any of the following a plus: automotive industry, cars, tires, wheels, racing, performance tuning, etc.

Mobile Tire Technician - Full TimeDallas, TX

Description

We're looking for motivated individuals to join our team of tire experts. This Mobile Tire Technician position requires lots of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This is a full-time position with a starting wage of $15 per hour and a minimum of 40 hours per week. Overtime is also available. Uniforms, equipment and tools will be provided. You will also be eligible for other company benefits and career advancement opportunities based on performance. More details about the job are listed below:

Responsibilities

  • Daily travel in the greater Dallas area
  • Effectively handle multiple priorities, communicate directly with the customer and meet deadlines
  • Safely operate a variety of equipment including floor jacks, tire changing machines, wheel balancers, hand and power tools
  • Collect data, take notes and pictures on a job site and report back to the office
  • Perform daily vehicle inspection of service vehicle and manage on-board inventory
  • Help maintain cleanliness of service vehicles, equipment, tools and facilities
  • Perform other related duties as assigned

Requirements

  • Must be comfortable with extensive daily travel
  • Valid driver’s license with at least 1 year of US driving experience
  • Strength and endurance to repeatedly lift and carry upwards of 50 pounds
  • Ability to operate mobile applications on a company supplied handheld device
  • Excellent customer service and ability to problem solve and operate independently
  • Excellent oral and written communication skills as well as the ability to follow instructions
  • Knowledge of method and techniques in the maintenance and repair of vehicles
  • Trade school training, ASE certification/s or ability to safely mount & balance tires a plus but we will train the right candidate
  • Priority given to veterans who were Junior Enlisted or Junior Non-Commissioned Officers
  • Must have a clean criminal and driving record with less than 3 moving violations in the last three years. No DUIs or reckless driving citations
  • The ability to pass a background check and drug test. No convictions for a felony, violent crime, or sexual offense within the last seven years

Mobile Tire Technician - Full TimeHouston, TX

Description

We're looking for motivated individuals to join our team of tire experts. This Mobile Tire Technician position requires lots of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This is a full-time position with a minimum of 40 hours per week. Overtime is also available. Uniforms, equipment, and tools will be provided. You will also be eligible for other company benefits and career advancement opportunities based on performance. More details about the job are listed below:

Responsibilities

  • Daily travel in the greater Houston area
  • Effectively handle multiple priorities, communicate directly with the customer and meet deadlines
  • Safely operate a variety of equipment including floor jacks, tire changing machines, wheel balancers, hand and power tools
  • Collect data, take notes and pictures on a job site and report back to the office
  • Perform daily vehicle inspection of service vehicle and manage onboard inventory
  • Help maintain the cleanliness of service vehicles, equipment, tools, and facilities
  • Perform other related duties as assigned
  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices
  • Purchase materials, plan inventory and oversee warehouse efficiency
  • Help the organization’s processes remain legally compliant
  • Formulate strategic and operational objectives
  • Examine financial data and use them to improve profitability
  • Manage budgets and forecasts
  • Perform quality controls and monitor production KPIs
  • Recruit, train and supervise staff
  • Find ways to increase quality of customer service

Requirements

  • Must be comfortable with extensive daily travel
  • Valid driver’s license with at least 5 year of US driving experience
  • Strength and endurance to repeatedly lift and carry upwards of 50 pounds
  • Ability to operate mobile applications on a company supplied handheld device
  • Excellent customer service and ability to problem solve and operate independently
  • Excellent oral and written communication skills as well as the ability to follow instructions
  • Knowledge of method and techniques in the maintenance and repair of vehicles
  • Trade school training, ASE certification/s or ability to safely mount & balance tires a plus but we will train the right candidate
  • Priority is given to veterans who were Junior Enlisted or Junior Non-Commissioned Officers
  • Must have a clean criminal and driving record with less than 3 moving violations in the last three years. No DUIs or reckless driving citations
  • The ability to pass a background check and drug test. No convictions for a felony, violent crime, or sexual offense within the last seven years

Mobile Tire Technician - Full TimeKansas City, MO

Description

We're looking for motivated individuals to join our team of tire experts. This Mobile Tire Technician position requires customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This is a full-time position with a starting wage of $15 per hour and requires a minimum of 40 hours per week. Overtime is also available. Uniforms, equipment, and tools will be provided. You will also be eligible for other company benefits and career advancement opportunities based on performance. More details about the job are listed below:

Responsibilities

  • Daily travel in the Kansas City metro area
  • Effectively handle multiple priorities, communicate directly with the customer and meet deadlines
  • Safely operate a variety of equipment including floor jacks, tire changing machines, wheel balancers, hand and power tools
  • Collect data, take notes and pictures on a job site and report back to the office
  • Perform daily vehicle inspection of service vehicle and manage on-board inventory
  • Help maintain cleanliness of service vehicles, equipment, tools and facilities
  • Perform other related duties as assigned

Requirements

  • Must be comfortable with extensive daily travel
  • Valid driver’s license with at least 1 year of US driving experience
  • Strength and endurance to repeatedly lift and carry upwards of 50 pounds
  • Ability to operate mobile applications on a company supplied handheld device
  • Excellent customer service and ability to problem solve and operate independently
  • Excellent oral and written communication skills as well as the ability to follow instructions
  • Knowledge of method and techniques in the maintenance and repair of vehicles
  • Trade school training, ASE certification/s or ability to safely mount & balance tires a plus but we will train the right candidate
  • Priority given to veterans who were Junior Enlisted or Junior Non-Commissioned Officers
  • Must have a clean criminal and driving record with less than 3 moving violations in the last three years. No DUIs or reckless driving citations
  • The ability to pass a background check and drug test. No convictions for a felony, violent crime, or sexual offense within the last seven years

Customer Success AgentDallas, TX

Description

Zohr is on a mission to create a simpler way to replace your tires — one that does not involve spending a Saturday in a tire shop. We are car nerds and innovators, and we come to you to deliver and install tires. Customer-centric service is our superpower. Our team is growing fast and we’re looking for great people to help us perfect the customer experience and make Zohr a household name.

The customer success team at Zohr is responsible for leading the charge to help customers achieve their desired outcomes and to continuously improve the customer experience of buying tires. From the initial contact with a customer to the final delivery of products and services, customer success is at the core of everything we do. We are looking for talented individuals to join our customer success team as we grow operations in existing and new markets. This is a full-time position based out of our Dallas office and requires at least 40 hours of work per week. Multiple shifts are available throughout the work week with occasional weekend work on an as-needed basis. This position may require remote work using a company-provided computer.

Compensation includes hourly wage between $15 to $20, health benefits, and discounts on tires and services.

Responsibilities

  • Be a trusted advisor to help customers reach their desired outcomes:
    • Identify their desired outcome
    • Guide customers through the next required action to reach that outcome
  • Be the main point of contact for customers - delivering Zohr’s superpower of customer experience:
    • Answer incoming phone calls from customers
    • Answer customer emails and messages using our omni-channel communication platform
    • Make outbound calls or send outbound messages to resolve issues
  • Be the connection between Zohr’s standard operating procedures and customer needs:
    • Write detailed work orders from inbound claims, service requests, and e-commerce orders
    • Dispatch work orders to available mobile service technicians
    • Build and refine field service routes using heuristics

Requirements

  • 2+ years of experience in a customer-concentric role
  • Strong organizational skills and an eye for detail
  • Excellent written / verbal communication skills
  • Ability to understand complex operational and logistics systems
  • Ability to work in a fast-paced environment, both independently and as part of a team
  • Strong computer skills including proficient typing speed (50+ WPM) and use of web applications
  • General business acumen including sales, finance, accounting, and marketing

Senior Financial AnalystDallas, TX

Description

Zohr is on a mission to make tire replacement as easy as pushing a button. We are car nerds, innovators, expert operators, and we come to you to deliver and install tires. Customer-centric service is our superpower. Our team is growing fast and we’re looking for great people to help scale operations nationwide.

We are hiring a Senior Financial Analyst to develop and execute new accounting policies and processes that help us meet our financial growth goals. As a Senior Financial Analyst, you will be working closely with our leadership team to ensure our books are kept up to date and accurate for quick decision making and reporting. You must be an effective collaborator, extremely detail oriented yet efficient, and have a deep understanding of GAAP. In this role, it is imperative that you possess the ability to solve problems, manage relationships, and build foundational systems in chaotic environments. Strong preference will be given to those who embody a strong entrepreneurial spirit.

Responsibilities

  • Develop and manage GAAP compliance
  • Performing and managing the monthly and quarterly close processes
  • Manage accounts receivables and accounts payables invoice processing
  • Create and maintain budgeting tools including budget-to-actual/variance reporting, financial planning, and analysis, cash flow analysis, and cost savings analysis
  • Manage payroll budgeting and auditing payroll for accuracy
  • Ensure a smooth audit process by creating and maintaining internal controls, establishing and maintaining immaculate record keeping, and managing the audit process
  • Anticipate and evaluate business needs to make sure that financial organization and systems appropriately support the company’s growth
  • Help develop and implement new invoicing and billing policies company-wide
  • Manage internal and external teams and vendors by setting expectations, training internal team members, and developing training modules and templates
  • Work cross-functionally in a variety of different roles including purchasing, billing, operations, sales/business development deal analysis, and corporate planning.
  • Manage outside vendors

Requirements

  • Minimum 2 to 5 years of related experience
  • Bachelor’s degree required; concentration in accounting or finance preferred
  • Strong knowledge of corporate finance and other accounting theory, principles, and practices to include GAAP, prepaid expenses & accrued revenue, and revenue recognition
  • Ability to prepare statistical reports and analyze financial reports
  • Proficient in three statement financial modeling
  • Knowledge of research techniques to analyze data and make recommendations
  • Ability to describe accounting systems and processes in written correspondence and in procedure manual format
  • Ability to perform mathematical computations accurately and quickly, including computation of ratios and percentages
  • Strong knowledge of and experience with tax processes including the use of Avalara.
  • Mastery knowledge of Microsoft Office; budgeting software; accounting software including NetSuite, Expensify, Invoiced and Routable; and sales tax software including Avalara.
  • Comfort in the startup environment (i.e., sometimes chaotic and lacking structure) and able to create structure and foundational accounting processes
  • Strong priority management skills
  • Strong oral and written communication skills

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